Thai Airways

Thai Airways

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Free Cabin Baggage Allowance 7 kg

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Check-in is available starting from 240 minutes

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Last Updated on 24 March 2023 04:54 (UTC +0)

Company Profile

Thai Airways International, or trading as THAI, is the flag carrier of Thailand that was formed in 1960 as a joint venture between Thai Airways Company and the Scandinavian Airlines System. In 1988, the airline merged with its parent company and domestic carrier of Thailand, Thai Airways Company and becoming the domestic and international airline that we know today. The airline primarily operates from Bangkok Suvarnabhumi Airport, while its headquarter office is located in Vibhavadi Rangsit Road, Chatuchak District, Bangkok. From its hubs in Suvarnabhumi Airport and Phuket International Airport, the airline flies to up to more than 60 destinations in countries all over the world not limited to the ones located in Asia but also Europe.

History

In 1960, Thai Airways Company (TAC) that serves the domestic flight routes in Thailand arrived at an agreement with the Scandinavian Airlines System (SAS) to form a joint venture to create an airline that will serve the international routes. SAS used to own 30% share of capital in Thai Airways International, which gradually decreases over the years. In 1977, the Thai government bought out the remaining SAS share in the airline, making Thai Airways fully government-owned. However, in 1991 the airline was listed in the Stock Exchange of Thailand (SET) allowing the people to buy their share in the airline. As for the airline’s route history, its inaugural flight was from Bangkok to 9 overseas destinations in Asia from Bangkok in 1960, followed by the first intercontinental flight to Australia in 1971. Not long after, the airline launched its flight to Europe in 1972, and North America in 1980. However, the flights to North America have been stopped and restarted throughout the years, citing issues such as the high fuel cost as the reason. The last attempt to restart the flights to North America was in 2012 from Seoul to Los Angeles.

Flight Attendant

As a Thai airline, Thai Airways infuses as much of the Thai culture into its flight as possible including the uniforms of the cabin crew. The female flight attendants have two uniforms, the signature purple traditional Thai dress, and a set of matching purple blouse, blazer and skirt. However, the traditional Thai dress uniform is only allowed to be worn by Thai national flight attendants. Tying the uniform and the brand together is a fresh purple flower worn on their lapels. The male cabin crew’s uniform is also in a shade of purple, matching the female counterparts. Their uniform consists of a white shirt, purple blazer and a matching tie, and black trousers.

Fleet

Thai Airways has a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A350-900 12
Boeing 777-300ER 14
Boeing 777-200ER 4
Boeing 787-9 2
Boeing 787-8 6

Call Center

If you have questions for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can contact the airline. There are various ways to contact the airline, including through the feedback form that you can access here and phone numbers or email that you can contact depending on the TH you are calling from.
Country Phone
Australia (Sydney) (+61)-2 9844-0900
Australia (Melbourne) (+61) 3 86622266
Hong Kong (+852) 2179 7777
Germany (Frankfurt) (+49)-69-92874 444
Germany (Munich) (+49)-89-2420 7010
Indonesia (+62)-21 390-3588
Italy (+39) 02 890 0351
Japan (+81) 570-064-015
New Zealand (+64)-09377-3886
Philippines (+63) 2 8580-8424
Singapore (+65) 6210-5000
Spain (+34)910761887
South Korea (+82) 02-3707-0133
Thailand (+66)-2-356-1111
Uni Arab Emirates (+971) 4 268 1701
USA (+1) 800 767-3598

Live Chat

Live chat service is not available for passengers of Thai Airways.

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